Our Proven Data Recovery Process
Secure, Transparent & Hassle-Free
At PITS, we ensure a clear, secure, and risk-free data recovery process. Whether your device has suffered physical damage, file corruption, or ransomware attacks, our state-of-the-art technology and strict confidentiality standards guarantee the best chance of retrieving your valuable data.
Request Your Free Consultation
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Initial Assessment
We begin with a free consultation to assess your data loss scenario. Our specialists will gather key information about the device, the cause of failure, and the most critical files. We’ll clearly explain the evaluation process, including timelines, deliverables, and next steps—so you know exactly what to expect before committing.
Device Shipment & Evaluation
When you’re ready, we’ll provide a prepaid, insured shipping label for secure delivery to our recovery lab. Upon arrival, our engineers perform a comprehensive diagnostic to identify whether the failure is physical (e.g., hardware malfunction) or logical (e.g., file corruption or accidental deletion). If needed, physical evaluations are conducted in a certified cleanroom to protect device integrity. From there, we design a case-specific recovery plan based on your device’s condition.
Quote & Recovery Options
After the evaluation, we provide a fixed-price quote outlining the issue, recovery procedures, and available turnaround options. Pricing is determined by the complexity of the recovery and the required urgency. If you choose to proceed, we initiate recovery immediately. If not, we return your device at no additional cost—no obligations, no hidden fees.
Secure Delivery
Upon successful recovery, your data is transferred to a new, encrypted external drive. We then ship the device via a tracked and insured courier service. To protect your privacy, all recovered data is permanently wiped from our systems once delivery is confirmed.
Data Verification Process
Confirm Your
Recovered Files
Remotely review your restored data to confirm everything is intact.
Check your files securely from your home or workplace—no need to visit us.
Ensure all critical documents, photos, and data are fully recovered.
Our encrypted connection safeguards your privacy at every step.
Customer Reviews
We take pride in delivering top-quality service and outstanding results. Discover why customers trust PITS Data Recovery with their data needs!
Total Reviews
1,000+
21%
Growth in reviews on this year
Average Rating
4.9
Consistent excellence
Drives Recovered
100,000+
Industry-leading success rate
Frequently Asked Questions
How long does the entire data recovery process take?
The duration of the data recovery process depends on multiple variables, including the type of device, extent of damage, and complexity of the failure. A definitive turnaround estimate can be provided after a comprehensive evaluation of the affected media.
Is my data secure during the recovery process?
Absolutely. Data security is paramount in our process. We use advanced encryption for data transfers and adhere to strict privacy policies. Our facilities are furnished with security measures to protect your data throughout recovery.
Can I track the status of my data recovery?
Yes, you can. We provide regular updates at each stage of the recovery process, and you can contact our customer support team anytime for a status report.
What types of devices can you recover data from?
We can recover data from various devices, including internal and external hard drives, solid-state drives, RAID arrays, servers, USB flash drives, laptops, desktops, SD cards, CF cards, and other storage media.
What is the cost of data recovery services?
After evaluating your device, we will provide you with a price quote. The cost of data recovery services depends on the complexity of the case, the type of device, and the extent of damage.
We’re Here to Help
Our experienced team is committed to helping you recover your critical data. No matter the situation, we work diligently to ensure the best possible outcome. Take action now and let us restore what’s important to you.
Start Recovery Process
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